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After Sales Service

The seven-star service enables global users to enjoy travel safety and green energy

Service Hotline

(Business scope: Battery Pack for xEV, Electric energy storage, Ship power)

EVE power has two authoritative certifications, "NECAS 5-star certification of national product After-sales service standard" and "CTEAS 7-star Certification of after-sale service system perfection degree certification evaluation system". EVE power focuses on customers and constantly creates higher business value for customers.

EVE power has established eight major after-sales service regions, including South China, North China, East China, Central China, Northwest China, Southwest China, Northeast China and Southeast China, with more than 15 city service centers. The after-sales service scope covers the whole country.

After-sales Service Certificate

01
NECAS

The five-star certificate of national product after sale service standard certification

02
CTEAS

The seven-star certificate of after-sale service system perfection degree certification evaluation system

03
CTEAS

After-sales service system perfection certification

province
ALL
北京
上海
天津
重庆
河北
山西
内蒙古
辽宁
吉林
黑龙江
江苏
浙江
安徽
福建
江西
山东
河南
湖北
湖南
广东
广西
海南
四川
贵州
云南
西藏
陕西
甘肃
青海
宁夏
新疆
台湾
香港
澳门
钓鱼岛
city
ALL
市辖区
东城区
西城区
崇文区
宣武区
朝阳区
丰台区
石景山区
海淀区
门头沟区
房山区
通州区
顺义区
昌平区
大兴区
怀柔区
平谷区

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After-sales Service Tenet

Serve formost, let global users enjoy safe travel and green energy

After-sales service Concept

Professional and reliable personnel, intimate and rigorous service, for user satisfaction

After-sales Service Commitment

7*24hours for you

24hProvide solutions to common problems within 24 hours

15minService response within 15 minutes of the working time

72hProvide solutions to difficult problems within 72 hours

2hService response within 2 hours of the non-working time